Have questions about your 23andMe reports or your genetic health? Speak with a board-certified genetic counselor.

Schedule an appointment in the comfort of your own home by calling
Toll Free: 888-230-3313 or click below to schedule online.

Nationwide-network of independent genetic experts

You've chosen to access your genetic information by signing up for the 23andMe Personal Genome Service (PGS). If you have questions about your results you'd like to explore further, a genetic counselor can help. Genetic counselors are specialized health professionals trained in interpreting and assessing inherited risks. They can create a unique action plan, including testing and treatment, to help you and your doctor deliver personalized medicine based on your individual and family medical history.

23andMe is collaborating with Informed Medical Decisions to give you direct access to board-certified genetic counselors.
Choose the service that's right for you
What you get
PGS Genetic Counseling
Comprehensive Clinical Genetic Counseling
Confidential telephone call with a board-certified genetic counselor
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Genetic counselor answers general questions about your 23andMe 4-Star Reports, genetic disease, genetic testing, or genetic risk factors so you can better understand the impact of genetics on your health (Note: PGS genetic counseling is not available for all result types. See our interactive decision guide to find out which service is right for you.)
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Genetic Counselor suggests additional resources and offers practical ideas to apply health information to your everyday life blue_check blue_check
Genetic Counselor collects and interprets a three generation family medical history, and combines it with your personal medical history AND your 23andMe 4-Star Reports to provide a comprehensive risk assessment
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Genetic Counselor identifies genetic testing, prevention and screening options based on your personal or family medical history or your 23andMe Clinical Reports
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Genetic Counselor provides a detailed report of the discussion for you and your physician
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Genetic Counselor is available to help you and your physician understand and interpret your report
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Most insurance plans accepted (we identify your coverage, co-pays and deductibles, if any, prior to appointment)
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Fee per case
** Varies depending on length of consult. Average fee prior to application of insurance coverage. Discount available if paid out-of-pocket with no insurance.
*Intel employees, please inquire about special PGS Genetic Counseling rates available through your wellness program.
$99*
Approx. $250**
Your cost
*** Average total out-of-pocket payment after insurance reimbursement.
*Intel employees, please inquire about special PGS Genetic Counseling rates available through your wellness program.
$99* $35***

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Still not sure which service is right for you?
Call us toll free 888-230-3313 or use our interactive decision guide

Genetic counseling services are provided by Informed Medical Decisions as an independent service provider and not by 23andMe or any of its affiliated entities. For a complete description of genetic counseling services available, visit www.informedDNA.com. NOTE: Appointments to discuss 23andMe results must be scheduled using the links and phone numbers on this page, and cannot be scheduled through the main Informed Medical Decisions site.