Health Systems

Partnering with InformedDNA

The nation’s largest, most experienced, full-time genetic counselor staff.

Nationwide access to expertise across all genetic counseling specialties – without the conflicting interests of lab-sponsored counseling.

Your health system may need genetic counselor resources to augment on-site resources, improve patient experience, and reduce costs related to providing these services.

Increasingly, genetic testing is requested by patients and ordered by physicians, but it’s important that the patient have an advocate that will help them navigate through the whole process to better understand the pros/cons of moving forward with genetic testing.  You will want to make sure the patient meets national guidelines for testing, ensure the appropriate test is covered by his/her health plan, or learn about additional or alternate testing options.

With 12 years’ experience and more than 75 board-certified genetic counselors, InformedDNA offers convenient access to the largest, most experienced, lab-independent genetic counseling staff in the country.

* HITRUST CSF Certification achieved for IDNAcentral™ and Client Data Analysis systems.

President and Chief Medical Officer Rebecca Sutphen discusses appropriate circumstances for genetic counseling.

In this two-minute video interview, Dr. Sutphen defines genetic counseling and describes its importance in helping both patients and ordering providers understand when genetic testing is appropriate. She also addresses how counseling helps determine the most appropriate choice of test and lab, and the implications of test results.

Solutions for Health Systems

Genetics Services Program™

InformedDNA offers an integrated approach for the provision of genetic counseling to your patients, leveraging our nationally distributed, full-time genetic counselor staff.

Consider this program if:

You have a staffing shortage and need to augment your existing genetic counseling service

You are looking to reduce costs related to providing genetic counseling services

You need to expedite access to board-certified genetic counselors

You want a single partner to handle all of your genetic counseling needs

Your patients could benefit from the convenience of evening and weekend appointments

You need to implement quickly with an integrated approach

Your providers want support from experienced genetics experts

Address genetic counseling staffing shortages or temporary staffing needs

InformedDNA’s nationally distributed genetic counselors can solve temporary genetic counseling staff requirements or eliminate the need to hire additional full-time employees.

We employ a large, full-time staff of board-certified genetic counselors and analysts with advanced degrees and experience in molecular biology, laboratory science, genomic research, public health, and bioethics.

Reduce costs related to providing genetic counseling services

InformedDNA is an in-network provider with many of the largest health plans in the U.S., so we can file claims and collect copays/deductibles directly from patients. In addition, we offer a discounted rate for out-of-network patients.


“InformedDNA provides the broad and deep genetic counseling expertise that we need, while making the process easy and convenient so their services are well-received by our providers and patients. Because of our partnership, we’re able to offer timely access to genetics experts, who provide the level of care, recommendation and follow up that is truly desired by our constituents.”

Marie DeGrosa, Manager, Cancer Center Support Services
Robert & Carol Weissman Cancer Center
at Martin Health System

Provide appointments at times convenient for your patients

We have board-certified genetic counselors available weekdays, nights, and weekends enabling your patients to receive telegenetic counseling sessions at a time and location convenient for them, and from home or any other location that is convenient to them.


Access genetics expertise across all medical specialties

As the largest and most experienced team of genetic counselors, InformedDNA staff include board certified genetic specialists in all major genetic test specialties and subspecialties, including:

  • Cancer Genetics
  • Cardiac Genetics
  • Neurogenetics
  • Ocular Genetics
  • Reproductive Genetics
  • Adult and Pediatric Genetics
  • Pharmacogenomics
  • Whole Genome/Exome Sequencing
  • Direct-to-Consumer Genetic Testing Results Consultation

Activate an integrated genetics program that can be implemented quickly

We provide an integrated approach to genetic counseling that can be tailored to match your workflow and meet your program needs. We make it easy for referrals to be submitted and comprehensive consult notes to be delivered. In addition, we provide detailed weekly status reports and quarterly analytics reporting.


Expedite access to board-certified genetic counselors

Patients can schedule appointments on-line or our patient care team will provide proactive outreach to schedule appointments. With our large, full-time genetic counselor staff, we are able to schedule appointments quickly, and can even accommodate expedited appointments for patients pending a treatment decision.


Depend on true experts to provide support to your health system and physicians

Our board-certified genetic counselors average eight years of experience and are available to attend quarterly tumor board and other cancer committee meetings. And, they are available on demand to discuss specific patient cases with your physicians.


Meet Commission on Cancer Standard 2.3

To earn and maintain the American College of Surgeons’ Commission on Cancer (CoC) accreditation, cancer programs must meet strict requirements, including standards for the delivery of genetic testing and counseling. CoC Standard 2.3 for Risk Assessment and Genetic Counseling requires that cancer programs provide genetic counseling and testing, on-site or by referral, by qualified genetics professionals.


Lab-independent genetic testing expertise

Since we are not lab-owned nor lab-sponsored, our genetic counselors have no conflicts of interest in advising ordering providers and patients on the most appropriate use of genetic tests and their results.

Let's talk about how we can meet
your genetics services needs.