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InformedDNA employees and clinical staff members dedicate themselves to providing the best information, service and care possible. We appreciate your feedback, whether a compliment, complaint or suggestion. We will answer your questions and respond to your concerns within five business days if you provide your contact information. To provide feedback, please complete the following.

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Should you feel your concerns were not addressed appropriately, we are providing the following for your information: If you have a complaint against InformedDNA, call the Consumer Assistance Unit at 1-888-419-3456 (press 1) or write to the address listed below:

Agency for Health Care Administration Consumer Assistance
Unit 2727 Mahan Drive, Bldg 1
Tallahassee, FL 32308.

If you have a complaint against a Genetic Counselor and want to receive a complaint form, call the Consumer Services Unit at 1-888-419-3456 (press 2) or write to the address below:

Agency for Health Care Administration Consumer Services Unit
P.O. Box 14000
Tallahassee, FL 32317-4000.